Andrew-LH

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    Andrew-LH commented  · 

    Having the same issue! It makes no sense to have a shipped item, regardless of it being done manually, to show up as 'fulfillment' on the back end. It will show up under the shipped tab when you mark it manually as shipped or purchase a label through shipstation but won't show up on the shipped items report?

    This seems like an overlooked mistake more than something they meant to do on purpose.

    This needs a fix.

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    Andrew-LH commented  · 

    Shipped Items Report does not include all shipped items. If a order is marked as 'shipped' manually, then shipstation will instead mark it as 'fulfillment' in the back end. This will cause it to not come up under Shipped Items Report, which honestly makes no sense. Regardless of how an item is shipped, if it is marked as 'shipped' through manual or from purchasing a label and then shows up under the shipped tab when you later search for the order, then it should show up on that report.

    This needs to be fixed. It seems more like a mistake than something intended to be that way.

    Andrew-LH supported this idea  · 

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