Linda Sebazco DezLin

← Customer Feedback for ShipStation

My feedback

  1. Is there a way to charge the customer for the return label?

    157 votes
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    50 comments  ·  Product Feedback & Fresh Ideas » Returns Management  ·  Flag idea as inappropriate…  ·  Admin →
    In consideration queue  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thank you for all your feedback.

    This idea is under consideration as we look at ways to improve the Branded Returns Portal. We are still seeking feedback on what the ideal experience would be, both from the merchant perspective as well as from your customer perspective. Please feel free to leave additional comments with your thoughts about how you’d like to see this implemented.

    Linda Sebazco DezLin supported this idea  · 
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    Linda Sebazco DezLin commented  · 

    Why is ShipStation not responding to this major request?

    This has been going on since Jan 2015 and is a huge issue. 4 years?!

    This is huge for businesses. How Returns are handled is a huge factor in whether or not a customer does business with a company

  2. reorder shipping presets

    13 votes
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    2 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    Linda Sebazco DezLin supported this idea  · 

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