Dan Brazelton Improper Goods, LLC

My feedback

  1. 24 votes
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    Dan Brazelton Improper Goods, LLC supported this idea  · 
  2. 6 votes
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    Dan Brazelton Improper Goods, LLC supported this idea  · 
  3. 368 votes
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    Thank you for your feedback and supporting comments!

    We’ve sent this feedback to our product team to consider in our 2021 roadmap.

    We encourage you to continue to vote and comment on this request to let us know any details around this feature that may help you solve your specific business challenges.

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    Dan Brazelton Improper Goods, LLC commented  · 

    Coming to comment again... I have to make a delivery today. Can't make a custom carrier (Delivery) so have an exception to the process leading to errors.

    It's been at least 8 years now. Please just allow us to create a custom carrier - or at least make two standard ones : delivery and will call.

    Why is this so hard?

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    Dan Brazelton Improper Goods, LLC commented  · 

    It is now at 7 years since people have been requesting this small but impactful feature. Just please allow the creation of a custom shipping method. Or FFS, just create an OTHER shipping method so allow mapping to it.

    As it is now, we have to select each and every shipment that is either FOB or service you don't list and select mark as shipped, then one by one select thru the giant list of Australian courier services and select other.

    Please give this attention even though it has not gotten the votes. Keep in mind, manufacturers may not understand the voting system and it the vote is not a true reflection of the importance of an issue.

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    Dan Brazelton Improper Goods, LLC commented  · 

    Why is this still an open issue? Our ERP (Dear Systems) sends all our delivery, FOB, courier, and LTL shipments to Shipstation - where we have a to one by one mark manually as shipped by "other". It would be better that Shipstation would print the appropriate label for each custom fulfillment method so we don't have an exception process for each method.

    After 6-7 years of requesting this feature.......

    Dan Brazelton Improper Goods, LLC supported this idea  · 
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    Dan Brazelton Improper Goods, LLC commented  · 

    Still not available and no response since 2017....

    We not only would like Will Call and Delivery - we also want local courier services that are not in your list. A custom service would be very helpful.

    We want to be able to have the packing slip and a label printed in the same workflow as with UPS and USPS.

  4. 25 votes
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    Thanks for your feedback!
    Would you mind elaborating on what lot numbers do for your business and items?
    Additional info on what you’re currently doing to get around the lack of this feature in ShipStation is also helpful.
    Please reply back here in the Feedback Forum, Thank you!

    Dan Brazelton Improper Goods, LLC supported this idea  · 
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    Dan Brazelton Improper Goods, LLC commented  · 

    This is critical. We need lot numbers on our pick lists and ideally on the invoice/packing slip.

    Currently we have a separate operation to print the pick list from Dear. It would be ideal if the lot/batch number would come from Dear to Shipstation.

    This is legal requirement to comply with the recall requirements of current food safety law - and it's just good practice.

  5. 433 votes
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    ShipStation’s new layout (formerly called V3) does currently show when both labels and packing slips have been printed through ShipStation (either via ShipStation Connect or downloaded from the Print pop-up… if you use the browser print option, we cannot track the print status). You can see the print status in the Shipments tab by showing the Label Printed and Packing Slip Printed columns, or by opening the Shipment Details screen.

    We will consider the feedback around auto-printing packing slips when orders import, but there are a number of challenges around this approach that need to be overcome (for example, how to handle when the printer workstation is asleep or there is a hardware issue and printing is unsuccessful – ShipStation doesn’t have a way to receive that kind of feedback from the printer and it would not be desirable to show a packing slip as printed when it actually hasn’t…

    Dan Brazelton Improper Goods, LLC supported this idea  · 
  6. 285 votes
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    Hi @all

    Thanks for leaving your thoughts, everyone! Our product team will review your idea and we’ll let you know once a decision has been made.

    For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Dan Brazelton Improper Goods, LLC supported this idea  · 

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