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1. Create Return Label Via API

   85 votes

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   prestine

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   25 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   under review  ·  AdminShipStation (Product Owner, ShipStation) responded

   Thank you all for adding your ideas to the forum here! We’ll keep this in mind when updating our API; for now, we’d like to see what other users think about having return labels generated through the API before moving forward here.

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   Jon S. Tribe commented  ·  Nov 21, 2019  ·  Edit…  ·  Delete…

   The Branded Return Portal isn't configurable. This needs to be int he API ASAP.

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   Jon S. Tribe supported this idea  ·  Nov 21, 2019

2. Branded Returns

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   35 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   under review  ·  AdminShipStation (Product Owner, ShipStation) responded

   Hi @everyone! Thanks for your input, we’ve added the ability to mark products on your branded returns portal as non-returnable. By default, all products are returnable.

   Here’s more information on returnable products: https://help.shipstation.com/hc/en-us/articles/360001512811

   We will continue to review modifying return reasons and adding notes when a customer selects the return reason as “other”.

   Jon S. Tribe supported this idea  ·  Nov 9, 2019