April

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    Hey everyone! Thank you to @Perry who took the time to bring this one up! We’ll keep your feedback in mind, but for now we’re primarily interested in hearing what other users have to say.

    If you haven’t already, please let us know your thoughts on this and how you’re doing this today (if at all).

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    April commented  · 

    Actually, I just exported a report from Shipstation with the delivery date.

    1. Go to the Shipments tab
    2. Create a filter of shipments you would like to see (i.e. specific states, specific ship date range, etc.) or just leave it as is to see all shipments.
    3. Click the "Export Shipments" button above the grid
    4. In the Export Shipments window, select "Create new format"
    5. Name the report and select the columns you would like to see. One of those columns is "Delivery Date". Click "Save" to save the new format.
    6. Select the new format, and click "Export"

    Screenshots for steps 4-6 are in the attached PDF. Screenshots for steps 1-3 are at the following link: https://help.shipstation.com/hc/en-us/articles/360026191452-Export-Shipment-Records

    I spot-checked a few tracking numbers and the delivery date is correct and matches what's shown in the tracking.

    If the delivery date column is blank in the report, it means one of the following:

    1. The shipment is still in transit
    2. The shipment was cancelled, but the shipping label wasn't voided. There's not a column in the report to isolate these, but when you check the USPS tracking, it has a status of "Label Cancelled".
    3. The shipment tracking is not being updated, which can often occur with USPS shipments when the carrier fails to scan the package. https://sellercentral.amazon.com/forums/t/is-it-an-absolute-fact-that-the-usps-will-sometimes-not-scan-a-package/6550

    While it would be preferable to see the delivery date in the Shipments grid, having it available in an exported report is a start.

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    April commented  · 

    In the midst of COVID-19 and the delays it's causing, this is necessary!

    April supported this idea  · 

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