Dale Stoops The Knife Connection

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  1. 103 votes
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    Hi, everyone! Thanks for the links to the labels you have in mind! Those are really helpful!

    Please continue to give us additional links if you find your label sheet isn’t here and how 4-label sheets are more beneficial to your businesses than our other label formats.

    The product team will review your idea and you’ll hear from us once we have made a decision.

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    Dale Stoops The Knife Connection commented  · 

    We were also VERY surprised to see that the SDC-4650 label was not a print option in ShipStation. Please add this very soon! This is a very cost effective and convenient shipping label for many of us.

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    Dale Stoops The Knife Connection commented  · 

    Printing on 1/2 sheet labels is continuing to be a significant frustration for us. Hope to see the 4"x5" label template (4 labels per sheet) soon!

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    Dale Stoops The Knife Connection commented  · 

    Yes! Please set up 4"x5" labels, 4 to a sheet. This is a very effective way to print and ship packages.

    Dale Stoops The Knife Connection supported this idea  · 
  2. 83 votes
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    Thank you for your feedback.

    ShipStation does already support unicode characters. Orders using these characters can be imported successfully and other documents, like packing slips, can print from ShipStation with these characters (see this example of an order using Kanji in the Ship To address with a packing slip in ShipStation: https://www.screencast.com/t/F0v4sm81hEls)

    However, many carrier label APIs will not accept these characters when we send them with the label request, which is why they often print with the ??? in place of the characters. This is why we recommend translating the Ship To address to use Roman characters.

    However, as part of our expansion into non-English speaking markets and general internationalization effort, we’ll be looking into what carriers don’t have this limitation so we can provide more thorough documentation around it later in 2021. For any carrier that does accept unicode characters and can print them on the label,…

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    Dale Stoops The Knife Connection commented  · 

    We need this as well. Foreign characters for Germany, Australia, Canada, and others.

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