Kimberly Cornett Mid Atlantic Discounters

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  1. 65 votes
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    Hey @Dave, thank you for bringing this up! You’re right, the order number is the identifier in which we can look for to update order information. For example, if you mis-mapped product name and SKU you can re-import the file with the existing order numbers to update these fields.

    One other thing you can look into is deactivating your manual store and creating a new one. This will hide all orders associated with this store.

    And if you’re looking to create shipping rates, have you looked into the rate calculator? This will let you provide quotes to potential customers or for you to get a better understanding of the available shipping services. Here’s more information on this: https://help.shipstation.com/hc/en-us/articles/205901588

    Please let us know here in the forum what you think!

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    Kimberly Cornett Mid Atlantic Discounters commented  · 

    Cleanliness! I needed help a while back and ShipStation technicians created all kinds of test orders that I cannot delete. I sometimes use cancelled orders to estimate shipping to a similar location because it can be easier than the rate quote calculator. Now, I have to look through a dozen test orders to find it because I am unable to delete them.

    This would be a useful feature to have!

  2. 1 vote
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    Kimberly Cornett Mid Atlantic Discounters shared this idea  · 

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