Chris Leake Gemstone Well
My feedback
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153 votes39 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.
I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.
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26 votes1 comment · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →Chris Leake Gemstone Well
supported this idea
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47 votes8 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Thanks for leaving your feedback! We’ll keep this in mind; for now, if you know any other users that are interested in this feature send them here!
An error occurred while saving the comment Chris Leake Gemstone Well
commented
Like others, our company has pre-packaged units that we send out (each unit is its own parcel with its own shipping label). Being able to create automations for multi-item orders would be a big help! It's a drag having to manually configure each order for multiple packages.
This is one of a handful of things with ShipStation that people have been asking for for years and it seems crazy that it hasn't been implemented. The very slow auto updating has a big and negative impact on business at times. And these are exactly the types of features I don't even want to vote for, because we have limited votes and topics like this stay open for years, so realistically if I vote for it I'll just lose my vote on a topic that will stay open for years with the feature never being implemented. Overall SS is a great product, but boy, a handful of these types of issues and the lack of response to them is extremely disappointing.