Tim Schwaar State Street Products, LLC

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  1. 1 vote
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    Tim Schwaar State Street Products, LLC shared this idea  · 
  2. 172 votes
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    Tim Schwaar State Street Products, LLC commented  · 

    This is a HUGE wishlist item for us! We got close by sending a box code as a custom field with every order and then have corresponding automation rules to add the weight of that box. The 'set weight' action is limited to whole ounces (allowing decimal values is another open request elsewhere) so we have been adding package weight to the first line item (@janderson, add weight divided by qty to get correct amount) but this still leaves two problems: changing the type of box we actually ship in doesn't adjust the weight then AND the SS feature to combine orders to same recipient would end up with weight of two boxes.

    It really seems to solve a lot of issues if every order had a separate and editable property for Container Weight, separate from the weight of the contents (line items) that would be added to the weight of the line items and could be changed if necessary (like when orders are combined). A name or label for the Container would be nice too but weight is the main objective.

    I understand that a lot of users just weigh every package after its been packed but we don't. We ship over 200,000 packages a year with items of known weight in boxes of known weight and it would be nice to be able to correctly communicate an order's weight to SS and be able to edit it if necessary. Here's hoping...

    Tim Schwaar State Street Products, LLC supported this idea  · 
  3. 103 votes
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    Tim Schwaar State Street Products, LLC commented  · 

    Definitely needed!

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    Tim Schwaar State Street Products, LLC commented  · 

    I very much agree with this request and need this functionality! We send out hundreds of orders each day with total weight up to an ounce too heavy because we can't add partial ounces for our packaging.

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