Wesley Furgiuele Nuria

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  1. 246 votes
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    Wesley Furgiuele Nuria supported this idea  · 
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    Wesley Furgiuele Nuria commented  · 

    Agreed. It is disappointing to see how many votes this has and how long this has been open without any indication of being put on the roadmap. It seems that it should be obvious that "missing parts" for a retailer selling candy or t-shirts, etc. is at best silly and at worst confusing for the customer.

    If the return reasons cannot be customized, then there should at least be an option to hide them and we could handle the return reasoning as part of the return flow on our site before the customer is directed to the ShipStation returns page.

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