Wesley Furgiuele Nuria

My feedback

  1. 246 votes
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Wesley Furgiuele Nuria supported this idea  · 
    An error occurred while saving the comment
    Wesley Furgiuele Nuria commented  · 

    Agreed. It is disappointing to see how many votes this has and how long this has been open without any indication of being put on the roadmap. It seems that it should be obvious that "missing parts" for a retailer selling candy or t-shirts, etc. is at best silly and at worst confusing for the customer.

    If the return reasons cannot be customized, then there should at least be an option to hide them and we could handle the return reasoning as part of the return flow on our site before the customer is directed to the ShipStation returns page.

Feedback and Knowledge Base