WSTSales

← Customer Feedback for ShipStation

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  1. Automatically split items into shipments based on rules

    138 votes
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    27 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for your feedback!
    We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. If you know any other users that are interested please send them here!
    In the meantime, could you let us know what criteria you would base these rules on?
    Any other workflow information for how you’re currently working around this, and how you would like to do this in the future would be helpful.

    WSTSales supported this idea  · 

  2. Track Customer Order Frequency. Ability to place rules based on a customer's order

    220 votes
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    66 comments  ·  Product Feedback & Fresh Ideas » Customers & Email Communication  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hi @everyone!

    Thank you for your feedback on this idea and letting us know how you would use tagging/rules to identify those repeat or first time customers- your use cases for this feature really help us shape how it would best fit into your workflow. Please keep commenting if you have new ideas so that we can best design this feature with your needs in mind. Our product team is still reviewing this idea and we’ll let you know once a decision has been made.

    WSTSales commented  · 

    We would like to give our first-time customers a little gift within their shipment. We need a way for ShipStation to flag a customer as a "First Time Purchaser" at our website.

    WSTSales supported this idea  · 

  3. text updates

    7 votes
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    1 comment  ·  Product Feedback & Fresh Ideas » Branded Tracking Page  ·  Admin →
    WSTSales commented  · 

    See alot of my own purchases and shipping updates being sent to me VIA text message. I would really like to have this option along with sending my customers email notificaitons. Should be a failry simple implementation.

    WSTSales supported this idea  · 

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