WSTSales

← Customer Feedback for ShipStation

My feedback

  1. Automatically split items into shipments based on rules

    306 votes
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    83 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminShipStation (Product Owner, ShipStation) responded

    The ability to automatically split items into separate shipments is now on the ShipStation product roadmap.

    We will set this request to completed once the feature has been officially released.

    WSTSales supported this idea  · 

  2. Track Customer Order Frequency. Ability to place rules based on a customer's order

    235 votes
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    84 comments  ·  Product Feedback & Fresh Ideas » Customer Records  ·  Flag idea as inappropriate…  ·  Admin →
    In consideration queue  ·  AdminShipStation (Product Owner, ShipStation) responded

    Now that we’ve added the customer history widget into ShipStation’s new layout, we are exploring other options around this data, like the ability to trigger automated actions.

    We will definitely take this feedback into consideration when planning future automation improvements.

    WSTSales supported this idea  · 
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    WSTSales commented  · 

    We would like to give our first-time customers a little gift within their shipment. We need a way for ShipStation to flag a customer as a "First Time Purchaser" at our website.

  3. text updates

    17 votes
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    5 comments  ·  Product Feedback & Fresh Ideas » Branded Tracking Page  ·  Flag idea as inappropriate…  ·  Admin →
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    WSTSales commented  · 

    See alot of my own purchases and shipping updates being sent to me VIA text message. I would really like to have this option along with sending my customers email notificaitons. Should be a failry simple implementation.

    WSTSales supported this idea  · 

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