John Gould-Thorpe Ace Runners Disc Golf

← Customer Feedback for ShipStation

My feedback

  1. In-Store Pickup should be a service mapping

    43 votes
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    13 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hi Jason! Thanks for bring this up (and the kudos!) Have you looked into tagging your local orders? This will help increase visibility and you can automate the tagging.

    If you’ve got “local pickup” as an option on your store, we can import that value as the requested service (depending on which selling channel you’re using). If the requested service appears, you can make an automation rule that says “If requested service (marketplace) equals local pickup, then apply a tag”.

    Once you get there, you can use the mark as shipped method to move the order from awaiting shipment to shipped.

    Let us know here in the product feedback forum if you’ve got any questions or more information to clarify your idea.

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    John Gould-Thorpe Ace Runners Disc Golf commented  · 

    Adding a Carrier called Customer Pickup Would be amazing. This would take out a number or errors when staff miss the fact that a product should not be shipped.

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