Stephen Guyer Positive Technologies, Inc.

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    Stephen Guyer Positive Technologies, Inc. commented  · 

    Every mention of End of Day for UPS on this feedback forum is met with "your packages are pre-scanned." There seems to be a fundamental misunderstanding as to why this is needed. We need EVIDENCE that our packages were given to UPS. This is a core functionality issue and one that I can't believe has been just swept under the rug. Again, we need a signable, scannable end of day report as a protection for US, your CUSTOMER. This has nothing to do with what UPS requests or what they want to see.

    Stephen Guyer Positive Technologies, Inc. commented  · 

    This is absurd. Shipstation needs to understand that this "pre-scanned" nonsense does nothing to prevent UPS from denying a claim. We need a scannable barcode that the driver can use to log the pickup.

    Stephen Guyer Positive Technologies, Inc. supported this idea  · 

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