153 votes39 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.
I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.
An error occurred while saving the commentDon Oldenburg RSG Domestic commented
I can not believe this isn't a standard feature. It's not like it's hard to manually update... but it wastes so much time. You click on it, then you have to wait... sometimes 15-30 seconds.. Again, not a big deal, but I'm constantly refreshing to bring in orders from all 5 stores. It gets really annoying.... I really hope this becomes a standard feature... Right now, I'm working on a bot script to click the store update on a regular basis... But what else can I do?Don Oldenburg RSG Domestic supported this idea ·