Don Oldenburg RSG Domestic

My feedback

  1. 153 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.

    I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.

    An error occurred while saving the comment
    Don Oldenburg RSG Domestic commented  · 

    I can not believe this isn't a standard feature. It's not like it's hard to manually update... but it wastes so much time. You click on it, then you have to wait... sometimes 15-30 seconds.. Again, not a big deal, but I'm constantly refreshing to bring in orders from all 5 stores. It gets really annoying.... I really hope this becomes a standard feature... Right now, I'm working on a bot script to click the store update on a regular basis... But what else can I do?

    Don Oldenburg RSG Domestic supported this idea  · 

Feedback and Knowledge Base