Philip Lacoste Atlas Medic inc.

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  1. 26 votes
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    Philip Lacoste Atlas Medic inc. commented  · 

    In ShipStation v3, when you use the "Create another shipment", ShipStation duplicate the original order WITHOUT duplicating the Order/shipment items and show "This shipment has no items". The problems is unproductive, because our average order have 50-100 lines of items and our API need items/qty to manage the multiple-shipment order. So because ShipStation team take the duplication order approach in v3 (multi-package), we think is a good reason to increase the duplication capability to Order/shipment items. If this function was not corrected, we have no choice to reevaluate ou business position and close our subscription with ShipSatation in the future.

    Philip Lacoste Atlas Medic inc. supported this idea  · 
  2. 188 votes
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    Hi, everyone! Thanks for showing your support here! Can you tell us more about what you would use this feature for?

    From the previous comments it looks like some users are looking to use this for exchanges or more accurate accounting. Do you all agree?

    What do you think about our re-ship feature? Every time you re-ship an order, we will show you all the tracking numbers related to that order and its status. You’re able to change the order details for each label you re-ship.

    More info on re-ship (not to be confused with re-print): https://help.shipstation.com/hc/en-us/articles/206638607

    Please let us hear your comments in the forum and add your ideas with other users so we can get the full picture!

    Philip Lacoste Atlas Medic inc. supported this idea  · 
    An error occurred while saving the comment
    Philip Lacoste Atlas Medic inc. commented  · 

    In ShipStation v3, when you use the "Create another shipment", ShipStation duplicate the original order WITHOUT duplicating the Order/shipment items and show "This shipment has no items". The problems is unproductive, because our average order have 50-100 lines of items and our API need items/qty to manage the multiple-shipment order. So because ShipStation team take the duplication order approach in v3, we think is a good reason to increase the duplication capability to Order/shipment items. If this function was not corrected, we have no choice to reevaluate ou business position and close our subscription with ShipSatation in the future.

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