chantrygoodrich
My feedback
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126 votes
Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.
I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.
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supported this idea
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Automatically update stores every few minutes. At this point, we have to manually update our stores before processing anything just to make sure we have the most updated versions of orders. In an ideal world, we'd like stores to be synced every few minutes automatically.