Seb Gauthier BlueRock Products Ltd.

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    Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.

    I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.

    Seb Gauthier BlueRock Products Ltd. supported this idea  · 
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    Seb Gauthier BlueRock Products Ltd. commented  · 

    I just set my ShipStation up. My eCommerce company is (MOSTLY) nicely made up of automations everywhere so I can focus on pressing matters....

    Then I find out ShipStation don't auto update on a regular basis?? This is just ridiculous. Please sort this out guys! If I knew this before I set everything up, I would have definitely thought twice.

    It needs to be reliably auto-updating every 30-60 minutes. Please fix this issue.

    This should be on the top of your agenda, you're going to be losing out on a lot of clients... Also, it would make my life (and many other entrepreneur's lives) much easier. And we'd love you for it.

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