Nathan Diehl Utopian Coffee Co.

My feedback

  1. 172 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Nathan Diehl Utopian Coffee Co. supported this idea  · 
  2. 233 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    For now, as an alternate workflow suggestion, you could be marking these orders as shipped. You would want to set the carrier to “Other”, and then use the tracking field for your “Pickup” or “Pallet Delivery” custom message.
    Here’s an article to go over marking orders as shipped in case its needed: https://help.shipstation.com/hc/en-us/articles/206640507

    Nathan Diehl Utopian Coffee Co. supported this idea  · 
  3. 284 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Nathan Diehl Utopian Coffee Co. supported this idea  · 
  4. 53 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi Jason! Thanks for bring this up (and the kudos!) Have you looked into tagging your local orders? This will help increase visibility and you can automate the tagging.

    If you’ve got “local pickup” as an option on your store, we can import that value as the requested service (depending on which selling channel you’re using). If the requested service appears, you can make an automation rule that says “If requested service (marketplace) equals local pickup, then apply a tag”.

    Once you get there, you can use the mark as shipped method to move the order from awaiting shipment to shipped.

    Let us know here in the product feedback forum if you’ve got any questions or more information to clarify your idea.

    An error occurred while saving the comment
    Nathan Diehl Utopian Coffee Co. commented  · 

    Yes, this creates a whole lot of issues having to have a second, entirely different workflow for these orders. It's a pain in the buttocks to use Tags to achieve this. It's doable, and we do it, it just royally sucks.

    Nathan Diehl Utopian Coffee Co. supported this idea  · 

Feedback and Knowledge Base