Cherri Newbury DiscountCoffee.com
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112 votes24 comments · Product Feedback & Fresh Ideas » Branded Tracking Page · Flag idea as inappropriate… · Admin →
Thanks for leaving your thoughts, everyone! We’re still reviewing this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.
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51 votes7 comments · Product Feedback & Fresh Ideas » Branded Tracking Page · Flag idea as inappropriate… · Admin →Cherri Newbury DiscountCoffee.com
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The branded page was the critical feature in selecting ShipStation over other providers. And very disappointed to find out that you can't include the link on our branded tracking page. We currently use Aftership, and they provide a Widget button that by clicking it, the branded tracking page comes up. It can't be that difficult and right now, the inconsistent feel between the website tracking and the email shipstation tracking is very confusing. Not a consistent branded fell and customers are calling, also confused. It has to be consistent or customers today feel they have been hacked and the site is less secure. This is a Critical piece, and to be still sitting in review since last year....Shame on you guys!!!