Laszlo

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  1. 23 votes
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    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this new feature. If you know any other users that are interested please send them here!

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    Laszlo commented  · 

    There is actually a way to have direct links to orders.

    However:
    OrderID is not the same as Order Number. Through the API it's easy to get the orderIDs. But from the user interface it isn't. But it's actually embedded in the HTML in many places. You can get it by running the following in the Javascript Console (F12 on Chrome) - while an order is open on the screen:

    document.querySelector("#order-table-container [data-id]").dataset.id

    So, it looks like it would be a piece of cake to add a copyable link on the order-detail pop-up.

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    Laszlo commented  · 

    Definitely a needed feature & it should be very simple to implement!

    I'm hooking up our CRM to Shipstation and I would like to have links in the CRM's history to the orders for the customer service people to look up or fix orders.

  2. 3 votes
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  3. 3 votes
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    Laszlo commented  · 

    I also ran into this & I researched it. It is actually TopHatter's deficiency. Their API (the interface that ShipStation can use to check for new orders), simply does not provide the upsell information at all!

    So, shipstation won't be able to know about the upsells until TopHatter incorporates this into their API.

    I could not find a "feature request" page or blog for TopHatter. But anybody who reads this should send a support ticket to TopHatter so they give some priority to fixing this deficiency.

  4. 3 votes
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    Laszlo shared this idea  · 

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