Maxence Gélinas-Guy Dyze Design

My feedback

  1. 315 votes
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    Maxence Gélinas-Guy Dyze Design commented  · 

    You really really need to implement this. I don't understand how this is not possible yet. We're talking displaying a currency on a document.

    This is a real problem. Now some customers with payment terms don't want to pay their due bill because it's written CAD (we're Canadian based) instead of USD on the "commercial invoice" and waybill.

    Maxence Gélinas-Guy Dyze Design supported this idea  · 
  2. 55 votes
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    Thank you for your feedback!

    This option is on the roadmap to be implemented soon. Due to Brexit requirements, this feature has been implemented for UK accounts. For UK users, the option to add EORI, VAT, and other Tax ID numbers is located in Settings > Shipping > International Settings. Once added to the account, you can then assign the EORI/TaxID number to shipments in the Customs section of the order.

    While there is currently no automated way to add the TaxID numbers to shipments yet, this is also on the roadmap.

    Maxence Gélinas-Guy Dyze Design supported this idea  · 
  3. 267 votes
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    Hello everyone,

    I’ve posted the following response to our ShipStation community thread and want to also share here for transparency:

    Thank you for your candor with your feedback. We definitely understand and appreciate that the lack of responsiveness on this specific issue has been frustrating. We are working internally to improve how we review and respond to feedback so this doesn’t keep occurring in the future. And we apologize for failing to meet our users’ expectations around this feedback. We will do better and changes are already happening.

    Our product team is investigating how to implement a workable solution for this that will not impact other existing functionality and properly uses the notification service that’s embedded in ShipStation. There are really two issues here that need to be addressed and they don’t affect all users equally:

    Spam – ensuring the notification makes it to your user without getting filtered to…

    Maxence Gélinas-Guy Dyze Design supported this idea  · 
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    Maxence Gélinas-Guy Dyze Design commented  · 

    Any update on this? This is definitely a must-have...

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