221 votes32 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Admin →
39 votesDarren Barker Chef's Corner Store commented
We opened a case with Amazon on this issue. Their response is below. The ability to purchase OnTrac shipping through ShipStation would open a new market for our heavier items providing a nice bump in sales and profits.
Amazon comments -
We have contacted our concerned team and they have informed that you've successfully enabled OnTrac and it would show on the eligible Prime orders. Hence, I'd request you to check and let us know if your are able to see the OnTrac option. If you are still facing the issue, please write us back from the link below so that we could contact our concerned team and get this fixed for you.