misthubship10

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  1. 73 votes
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    misthubship10 commented  · 

    Wow. Started using ShipStation a primary location inventory list and ran into same problem. Contacted SS support, explained the bug and all he can recommend to leave suggestion here. Sad how ShipStation doesn't care about their customers and doesn't want to fix a simple problem, or atleast add option to pick on Pick List Template either warehouse or inventory location. It is stupid what they are currently doing, and there is no real life or business case where current Pick List locations make sense. Also tried to make a post how SS can't fix a simple problem, guess what, whey are not publishing that post either.

    misthubship10 supported this idea  · 
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    misthubship10 commented  · 

    There is a big bug in ShipStation Pick List and ShipStation either doesn't care or doesn't want to fix it. Pick List pulls product locations from wrong database field. So when you update your location in ShipStation, it will not be reflected in Pick List. Only orders imported into ShipStation after locations update, will have new locations.

    Let me start with saying that to fix this issue, will require a minute and in no way will impact anything else in ShipStation. Pick List is just a template, and all the engineer has to do is point location field to a an inventory location. There is no business or logical case where current ShipStation Pick List makes sense.

    I contacted ShipStation support and explained the situation. He offered solution where you can update orders manually with new locations. However, we get anywhere from 200-400 a day, and no one will sit and update orders manually. He offered to leave suggestion on this forum. Which is a great idea if ShipStation would listen or read this, because I found a post with people asking same thing back in 2016 (link below). This is a clear bug, which is easy and quick to fix. Or at least offer options where I can pick either inventory location or warehouse location on Pick List template. Again easy and simple thing to do. Im not the first or only person with that issue. Listen to your customers, they are only trying to make your system better!

    http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/15110121-pick-list-to-get-product-location-from-inventory-l

  2. 7 votes
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    misthubship10 supported this idea  · 
  3. 489 votes
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    Thank you for your feedback and supporting comments! While this is not currently on the roadmap, our product team is aware of the demand for customizable pick lists. We are looking at what would be required implement this.

    We encourage our users to continue to vote and comment on this topic with any details about how customizable pick lists would solve your business challenges and what types of customization you are looking for.

    misthubship10 supported this idea  · 

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