misthubship10

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  1. 64 votes
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    misthubship10 commented  · 

    There is a big bug in ShipStation Pick List and ShipStation either doesn't care or doesn't want to fix it. Pick List pulls product locations from wrong database field. So when you update your location in ShipStation, it will not be reflected in Pick List. Only orders imported into ShipStation after locations update, will have new locations.

    Let me start with saying that to fix this issue, will require a minute and in no way will impact anything else in ShipStation. Pick List is just a template, and all the engineer has to do is point location field to a an inventory location. There is no business or logical case where current ShipStation Pick List makes sense.

    I contacted ShipStation support and explained the situation. He offered solution where you can update orders manually with new locations. However, we get anywhere from 200-400 a day, and no one will sit and update orders manually. He offered to leave suggestion on this forum. Which is a great idea if ShipStation would listen or read this, because I found a post with people asking same thing back in 2016 (link below). This is a clear bug, which is easy and quick to fix. Or at least offer options where I can pick either inventory location or warehouse location on Pick List template. Again easy and simple thing to do. Im not the first or only person with that issue. Listen to your customers, they are only trying to make your system better!

    http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/15110121-pick-list-to-get-product-location-from-inventory-l

  2. 7 votes
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  3. 435 votes
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    Thanks for leaving your thoughts, everyone! We’re still reviewing this idea that has definite merit. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    misthubship10 supported this idea  · 

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