Alexa Janus Hosanna Revival

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    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

    Alexa Janus Hosanna Revival commented  · 

    Would really love to have international shipping supported through ShipStation. ShipStation has been amazing and met every need of our company except this! Really love the ways you've helped our company ship efficiently, this is just the one frustrating thing and it would be so helpful to have this figured out. Right now, we're having to have our customers pay for shipping to exchange something, and then refunding them the initial shipping that they paid for to compensate them back. Really inconvenient for us and for our customers, as it is a hassle and annoying to make them do so much work after already paying for our product.

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