246 votes66 comments · Product Feedback & Fresh Ideas » Returns Management · Flag idea as inappropriate… · Admin →
Hi @everyone! Thanks for your input, we’ve added the ability to mark products on your branded returns portal as non-returnable. By default, all products are returnable.
Here’s more information on returnable products: https://help.shipstation.com/hc/en-us/articles/360001512811
We will continue to review modifying return reasons and adding notes when a customer selects the return reason as “other”.
An error occurred while saving the commentMark Bell Paradise Clothing Co commented
This is a No Brainer .... we need an editable list.Mark Bell Paradise Clothing Co supported this idea ·