Fonte Coffee Fonté Coffee Roaster

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  1. 368 votes
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    Thank you all for voting and commenting.

    The product team is reviewing your request and you’ll hear from us once we have made a decision.

    Some additional feedback we would love to hear:

    How often do you combine orders each week?
    Are there times you do not want to combine orders even though they are going to the same location?

    Feel free to add any more information that will help us make an informed decision by commenting here in the forum!

    Fonte Coffee Fonté Coffee Roaster commented  · 

    Please fix this!! I have to wake up at 5am everyday to combine orders. It seems so obvious to fix this!

    Fonte Coffee Fonté Coffee Roaster commented  · 

    If a Customer has ordered within the same hour going to the same place, could it automate a rule where it would combine that order automatically.

    Fonte Coffee Fonté Coffee Roaster supported this idea  · 
  2. 194 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    For now, as an alternate workflow suggestion, you could be marking these orders as shipped. You would want to set the carrier to “Other”, and then use the tracking field for your “Pickup” or “Pallet Delivery” custom message.
    Here’s an article to go over marking orders as shipped in case its needed: https://help.shipstation.com/hc/en-us/articles/206640507

    Fonte Coffee Fonté Coffee Roaster supported this idea  · 
  3. 5 votes
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    Fonte Coffee Fonté Coffee Roaster shared this idea  · 
  4. 8 votes
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  5. 425 votes
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    Thanks for leaving your thoughts, everyone! We’re still reviewing this idea that has definite merit. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Fonte Coffee Fonté Coffee Roaster supported this idea  · 
    Fonte Coffee Fonté Coffee Roaster commented  · 

    Dear ShipStation,

    Yikes! Please allow the pick list to be customizable (like the packing list). With such varying businesses and operation flows, this truly is non negotiable in terms of customer satisfaction. We need to be able to communicate within our company exactly what we need. In addition, the current format is very small typeface and there are so, so many lines on the sheet... aside from actual content customization, the formatting should be editable for optimal user experience. My entire staff can get lost in all the unnecessary lines that this sheet contains, making it difficult to identify what order it's from (the top or the bottom summary?).

    Basically, make this customizable please. It is detrimental to our experience, and even prompting us to consider other services.

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