Casimir Covert-keefe TerraCycle, Inc

My feedback

  1. 8 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Casimir Covert-keefe TerraCycle, Inc supported this idea  · 
    An error occurred while saving the comment
    Casimir Covert-keefe TerraCycle, Inc commented  · 

    Yeah, I'm confused as to why [Unit Price] and [Order Total] are able to port over discounted prices, but [Extended Price] and [Items Total] cannot. What's the context for having those code blocks draw information from different sources?

    I have packing slips that go out where a customer sees an item's "Price" is $70, "Quantity" is 10 and then the "Ext. Price" is $1450. Furthermore, the "Sub Total" is completely wrong, but then the final "Total" is correct. That's an extremely unprofessional look, especially when I have to correct it by hand.

    Removing the incorrect blocks (as suggested by Shipstation) is an unprofessional look, too. That leaves out the ability for a customer to quickly read their invoice, and can lead to confusion if they misread the item's price for the row's total.

    Please help!

  2. 253 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi @all

    Thanks for leaving your thoughts, everyone! Our product team will review your idea and we’ll let you know once a decision has been made.

    For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Casimir Covert-keefe TerraCycle, Inc supported this idea  · 
    An error occurred while saving the comment
    Casimir Covert-keefe TerraCycle, Inc commented  · 

    We had boxes piling up in our lobby for two days before realizing that Shipstation wasn't notifying UPS that we needed a pickup. How is this not integrated?!

  3. 372 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi @everyone,

    So, just to help us better understand, would this idea work best for you if it automatically printed whenever an order came in? So, say, an order comes in on Sunday at 4:00 a.m., it should print then. Or would it be better if whenever you log in to ShipStation and have it active that you would prefer to have the packing slips printed out then?

    Casimir Covert-keefe TerraCycle, Inc supported this idea  · 
  4. 39 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Casimir Covert-keefe TerraCycle, Inc supported this idea  · 

Feedback and Knowledge Base