Kori Trotter Lily & Roe Co.
My feedback
-
20 votes7 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Flag idea as inappropriate… · Admin →Kori Trotter Lily & Roe Co.
shared this idea
·
-
153 votes39 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Hey @Eric, thank you for taking the time to post your feedback here! ShipStation shouldn’t take a week to update your orders, and I see you’ve opened a few tickets with our team. I’m glad you’ve gotten in touch with us about this and that a few of our folks were able to give you some more information on how our update processes work.
I am going to keep your feedback handy if, in the future, we end up making such a change and would like to invite users to try it out, but it this type of update is not in the foreseeable future. Your idea will remain active here in the forum so we can see what other users are running into business challenges because of this update frequency.
An error occurred while saving the comment Kori Trotter Lily & Roe Co.
supported this idea
·
-
40 votes14 comments · Product Feedback & Fresh Ideas » Branded Tracking Page · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Kori Trotter Lily & Roe Co.
commented
Please allow users who mark orders as shipped to use the branded tracking page feature. This is so important as drop shipping becomes more popular.
This is a very frustrating issue. I have automation rules set up to contact a customer immediately after an order to gather their personalization details. The auto update sometimes takes 8-12 hours and my products are time sensitive.. This is unacceptable and a potential deal breaker if this can't be reduced to 15 min or less.