Emilie Fournier Jalie

← Customer Feedback for ShipStation

My feedback

  1. Customizing Carrier Drop Down Lists

    38 votes
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    21 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Thanks for your feedback! It looks like you are referring to the carrier menu when marking orders as shipped. If this is incorrect, please let us know which carrier list you’re looking at in the comments below.

    The product team will review your request and you’ll hear from us once we have made a decision.

    Emilie Fournier Jalie supported this idea  · 
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    Emilie Fournier Jalie commented  · 

    Good idea! It would be wonderful if we could also add custom carriers with link to their tracking pages since from what I see here there is pretty much no way ShipStation could keep up with a list of ALL shipping options available the country!

    We use ChitChats for orders that we mark as shipped manually and it's a real hassle to include the tracking number and proper link for the confirmation email for those orders.

    https://chitchats.com/tracking/#########

  2. Adding Chitchats to your list of carriers please

    17 votes
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    0 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Admin →
    Emilie Fournier Jalie supported this idea  · 

  3. The 'Mark as Shipped' form needs a few more 'carrier' options

    9 votes
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    0 comments  ·  Product Feedback & Fresh Ideas  ·  Admin →
    Emilie Fournier Jalie supported this idea  · 

  4. ChitChats + ShipStation

    17 votes
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    0 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Admin →
    Emilie Fournier Jalie shared this idea  · 

  5. Billing only customs/duty fees to a 3rd party account (UPS International)

    6 votes
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    3 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We will need to take a look at the UPS Shipper API to determine if this will be possible with our current infrastructure. We will be sure to update you once we have more information.

    Thanks again,
    ShipStation

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    Emilie Fournier Jalie commented  · 

    I have to keep WorldShip installed on my computer only for those accounts :(
    I need to be able to bill import fees to the customer's head office (third party), but we pay for shipping.
    Keeping my fingers crossed for this one to be implemented!

  6. Allow the ability to specify a weight for "Your packaging"

    155 votes
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    32 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    Emilie Fournier Jalie supported this idea  · 

  7. Delivery Date Column (and Delivery Estimate column)

    83 votes
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    24 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hey everyone! Thank you to @Perry who took the time to bring this one up! We’ll keep your feedback in mind, but for now we’re primarily interested in hearing what other users have to say.

    If you haven’t already, please let us know your thoughts on this and how you’re doing this today (if at all).

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    Emilie Fournier Jalie commented  · 

    For Canada Post, I use BusterFetcher that tracks that for me, but I haven't found a tool that does it for UPS yet. I think the only way to claim for late delivery is by contacting them directly so having a report with expected delivery and actual delivery date would really help speed up the process! I agree that it would add value to an already amazing tool, saving us precious time.

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