Hey @Dave, thank you for bringing this up! You’re right, the order number is the identifier in which we can look for to update order information. For example, if you mis-mapped product name and SKU you can re-import the file with the existing order numbers to update these fields.
One other thing you can look into is deactivating your manual store and creating a new one. This will hide all orders associated with this store.
And if you’re looking to create shipping rates, have you looked into the rate calculator? This will let you provide quotes to potential customers or for you to get a better understanding of the available shipping services. Here’s more information on this: https://help.shipstation.com/hc/en-us/articles/205901588
Please let us know here in the forum what you think!
An error occurred while saving the commentBluestone Lane Bluestone Lane commented
I agree with the last comment. Recently ran into a problem where we had duplicate order numbers coming from our WooCommerce store that were failing since the original order number was cancelled. Would love a way to select a date range and delete these old order numbers.