My feedback

1. Is there a way to charge the customer for the return label?

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   prestine

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   39 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Delete…  ·  Admin →
   under review  ·  AdminShipStation (Product Owner, ShipStation) responded

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   Ted Burdett Fourneau commented  ·  February 20, 2018  ·  Delete…

   I'd use feature only if I can choose the carrier for the return and have the option to charge the customer for return shipping. I can see subtracting the return shipping from the total amount refunded (along with restocking fee, etc.) but in that case we need a very prominently placed disclosure of the return policy within this portal so those charges do not surprise the customer. Better still, the return shipping would automatically show up in the order history in our stores to make the subtraction almost automatic when the refund is issued.

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