Ken Livesay Goldeneye, Inc

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  1. 197 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    For now, as an alternate workflow suggestion, you could be marking these orders as shipped. You would want to set the carrier to “Other”, and then use the tracking field for your “Pickup” or “Pallet Delivery” custom message.
    Here’s an article to go over marking orders as shipped in case its needed:

    Ken Livesay Goldeneye, Inc commented  · 

    This is exactly what we need. Marking orders "as shipped" excludes the order details (qtys, products, etc) from being included in reports or even exports, so it's unsatisfactory. We also have local pick-ups and even hand deliveries to customers near-by and those are lost from any reporting. Work-around is to create a label with a SS carrier and then not use it. It's lousy, but at least you can get the data included in reports.

    Ken Livesay Goldeneye, Inc supported this idea  · 

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