Dylan Rinaldi Mike's BIkes

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  1. 209 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    For now, as an alternate workflow suggestion, you could be marking these orders as shipped. You would want to set the carrier to “Other”, and then use the tracking field for your “Pickup” or “Pallet Delivery” custom message.
    Here’s an article to go over marking orders as shipped in case its needed: https://help.shipstation.com/hc/en-us/articles/206640507

    Dylan Rinaldi Mike's BIkes supported this idea  · 
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    Dylan Rinaldi Mike's BIkes commented  · 

    We have orders inside of ShipStation that we want to fu-fill without creating a shipping label (for Pickup In-Store). I believe a custom shipping method would allow us to select the "Ship from Location" before it marks it as as shipped. This like a feature ShipStation should be working on because buy online pickup in store is very common and required to survive in Retail. Right now the only way of processing an order for pickup in store is to select the order and "mark as shipped" This completes the sale but doesn't allow us to select the store it get fulfilled from which creates a sales and inventory discrepancy. This is a huge issue for users who are using ShipStation with Shopify Multi-location.

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