Darren Gordon yourglovesource.com

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  1. 238 votes
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    Now that we’ve added the customer history widget into ShipStation’s new layout, we are exploring other options around this data, like the ability to trigger automated actions.

    We will definitely take this feedback into consideration when planning future automation improvements.

    Darren Gordon yourglovesource.com supported this idea  · 
  2. 36 votes
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    Hi @everyone!

    Thanks for your continued support of this feature idea. With your feedback and input we definitely understand how searching by phone numbers is something valuable to many users. We are still reviewing this feature and are looking into ways to implement it. As we get closer to a decision, we’ll continue to keep you all posted.

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    Darren Gordon yourglovesource.com commented  · 

    This would quickly allow us to find customer orders as the phone is ringing via caller id. Additionally we can begin entering a caller id phone number while the phone is ringing. By the time we answer the phone we will have a order history visible to aide in answering any questions our customer may have. It would also expedite new orders for those customers who prefer to call in orders.

    Darren Gordon yourglovesource.com supported this idea  · 

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