Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.
For now, as an alternate workflow suggestion, you could be marking these orders as shipped. You would want to set the carrier to “Other”, and then use the tracking field for your “Pickup” or “Pallet Delivery” custom message.
Here’s an article to go over marking orders as shipped in case its needed: https://help.shipstation.com/hc/en-us/articles/206640507HEATHER AGOSTA JASMINE PEARL TEA COMPANY commented
This feature would be great.
I would simply suggest that there is an option to create our own carriers on the carriers list. Like "Local Delivery" or "Will Call". It is really that simple.
It would be helpful to be able to manually manage the details status of the delivery by setting it to "Awaiting Pickup", "In-transit", or "Delivered". The key would be managing these types of "shipments" through the same steps as the other carriers in Shipstation (unlike the solution suggested above).
The workaround suggested above keeps orders that have been marked "shipped" by carrier "other" in a sort of limbo. All orders, whether delivered by a major carrier or a local delivery person, should be viewable and managed in one place. That is how business works in the real world, and ShipStation should reflect that.