Viktor Grabovskyy

My feedback

  1. 103 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Viktor Grabovskyy supported this idea  · 
    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    Updates? Three and a half years later for a basic "feature"...?

    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    This is incredibly crucial for companies that need to ship products in batches - we often need to include a marketing insert to a specific subset of customers and as written below, when we talk about high-volume, extra shipping cost induced can significantly add up(especially when a folded letter weighs far less than an ounce).

    Furthermore, when shipping with Canada Post through our Canadian account, their weight thresholds aren't tied to ounces, so the ability to precisely adjust order weight is incredibly crucial.

  2. 35 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thank you for bringing this up, @Nicholas and thank you for adding your votes and comments @everyone!! We’ll keep this in mind and would like to see more interest from other users before we pursue this partnership.

    If you know or meet other users who are also interested in this, please send them here!

    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    Any update? You already have the integration in place for US... it's virtually identical

    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    So incredibly important to our business - will help us maintain all shipments in one account, as all of our international orders from Canada ship using DHL eCommerce.

    This is a must with how common international shipping is becoming - Canada Post is one of the worst international solutions that exist and we will NOT ship using CP.

  3. 314 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    planned  ·  75 comments  ·  Product Feedback & Fresh Ideas » Product Records  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    Seconded!

    All of my votes are used up, though this is a close second in terms of priority. Very crucial to inventory management.

  4. 10 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    Hello guys - please transfer your votes to:
    http://feedback.shipstation.com/forums/330429-product-feedback-fresh-ideas/suggestions/13205955-dhl-ecommerce-canada-integration

    Definitely something that needs to happen for most Canadian businesses.

    Thank you :)

  5. 43 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    Would love to see this, though given that they're yet to implement decimals into adjusted weights through automations, this'll likely also take them 4-5 years.

  6. 94 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hello,

    Thank you for submitting this request/voting and helping us to improve ShipStation! We are currently reviewing options to consolidate accounts. However, our current infrastructure and partnership with carriers does not allow us to merge the accounts at this time though. We will be sure to let you know once we have an update!

    Thanks for you for your support,
    ShipStation

    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    Any further update on this?

    The solution is very easy - restrict access to carriers dependant on ship-from location. Absolutely nuts that we have to use two accounts to ship from the same location - can't imagine using a third account to ship from our upcoming warehouse in the UK.

    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    Everyone in canada that ships large volume uses USPS for the usa, i'm surprised that this feature has not been implemented yet, its a must for all canadian companies.

  7. 20 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for posting your idea here, @Julia! At this time delayed notification is tied to both marketplace and customer updates. Is there something you’re looking for with a delayed shipment email confirmation?

    From ShipStation users to my own ecommerce experiences, I’ve seen email confirmations edited to: “Your shipping label has been created, please wait X hours before checking your tracking number” and this alleviates your customers reaching out to you.

    An error occurred while saving the comment
    Viktor Grabovskyy commented  · 

    Please allow us to extend marketplace data immediately rather than tying it to shipment notifications sent to customers.

    We ship using many different services in many different countries where the transit delay before packages are injected varies - needing a 20-hour+ delay for USPS(we ship from Canada) packages, we postpone emails to customers until their package is almost injected and *visibly* on its way.

    Now, with this 20+ hour delay, unless our agents have access to ShipStation(which they don't need to have), they don't know with certainty if an order has actually shipped or not until the customer receives the notification. Were they to have the confirmation, tracking number, etc... sent to the marketplace, they could provide a more informed answer to our customers.

    I can't imagine that sending emails x amount of hours after you would send marketplace data is any kind of difficult to implement.

Feedback and Knowledge Base