landonhill

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    landonhill supported this idea  · 
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    landonhill commented  · 

    The lack of the shipment notifications features means I have to leave your platform for every single shipment for which I want notifications. This kills my agents' productivity and efficiency metrics and you are losing business because of this. FedEx has the code available for this feature to be an API integration for softwares (including SS). Maybe you can just open up your API to allow this feature. FedEx specific API allows for notifications upon 1-label creation, 2-tendered, 3-exceptions, 4-estimated delivery date, and 5-delivered. Checkboxes would suffice, but an ability to set default settings would be even better.

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