chrismartucci

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  1. 130 votes
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    Hey @Everyone,

    Thank you for your feedback, we are actively reviewing this feature and appreciate all of your comment and votes.

    The product team will review your request and you’ll hear from us once we have made a decision.

    Please continue to share your ideas and additional information about how you’d use this “bulk email” feature by posting here in the forum.

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    chrismartucci commented  · 

    Lots of users and I have actually already voted on a similar feature-request here: http://support.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/2982964-allow-users-to-select-orders-in-a-list-and-bulk-em

    We would definitely love the ability to manually send customers emails from ShipStation. We're a made-to-order business, so it would be nice to send customers delay notices.

    It would also be nice if this worked with the automation features, so we could automatically send an email to customers after their order is X days old. This currently does not work because the automation rules only get applied on import, and it's impossible for an order to be imported that is more than 0 days old, so the rule never gets applied.

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    chrismartucci commented  · 

    YES YES YES! This feature seems like a no-brainer. ShipStation users need a way to bulk update customers on the status of their orders. There is currently no way to do this in our selling platform.

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  2. 12 votes
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    Thanks for letting us know you’d like a better way to handled your returns. We’d like for your idea to gain more support from other users before making a decision.

    Please comment here in the forum with additional information that may catch the attention of other users.

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  3. 39 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

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    chrismartucci commented  · 

    +3 for this - like others here, our production time is around 2-3 weeks.

    chrismartucci supported this idea  · 

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