2 votes0 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Admin →
12 votes3 comments · Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections · Admin →
Hi @everyone! Thanks for your input, we’ve added the ability to mark products on your branded returns portal as non-returnable. By default, all products are returnable.
Here’s more information on returnable products: https://help.shipstation.com/hc/en-us/articles/360001512811
We will continue to review modifying return reasons and adding notes when a customer selects the return reason as “other”.
Hey @Robin, thank you for bringing this up! Can you tell me a bit more about why you’re printing your return labels?
Please let us know here in the forums so other users can hop on board, too!
The product team will review your request and you’ll hear from us once we have made a decision. Please post your comments back here so that others can collaborate on this as well.
Hey everyone, thanks for bringing this up! Can you give us more information about the goal you’re trying to achieve?
An error occurred while saving the commentfabulousyarn commented
yes, and in order to receive them, they need to made separate entities (just like when you split an order, the unshipped item becomse its own thing)
1 votefabulousyarn shared this idea ·