Janel Johnson High Desert Botanicals

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  1. 291 votes
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    Janel Johnson High Desert Botanicals commented  · 

    A large percentage of our orders are gifts and I'm getting tired of copying the messages over by hand. It can't really be that hard to import two extra lines of data.

    Janel Johnson High Desert Botanicals supported this idea  · 
  2. 49 votes
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    Janel Johnson High Desert Botanicals supported this idea  · 
  3. 169 votes
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    Hi, everyone! Thanks for showing your support here! Can you tell us more about what you would use this feature for?

    From the previous comments it looks like some users are looking to use this for exchanges or more accurate accounting. Do you all agree?

    What do you think about our re-ship feature? Every time you re-ship an order, we will show you all the tracking numbers related to that order and its status. You’re able to change the order details for each label you re-ship.

    More info on re-ship (not to be confused with re-print): https://help.shipstation.com/hc/en-us/articles/206638607

    Please let us hear your comments in the forum and add your ideas with other users so we can get the full picture!

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    Janel Johnson High Desert Botanicals commented  · 

    We ship a lot of glass items and no matter how well we pack them a few always get broken. It's usually only a few broken items in a shipment so we just replace the broken items, not the whole shipment. I have to create a new manual order with the replacement items. It would be nice to duplicate the original order and change the quantities to the number of items we actually need to replace.

    Janel Johnson High Desert Botanicals supported this idea  · 

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