151 votes51 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Thanks for your feedback! We’d like hear other scenarios from other users so we can revisit this idea. What specific workflow requires shipping unpaid orders? What is the most frustrating thing about having to ensure orders are paid for before you ship them (or mark them as paid)? We look forward to hearing more from you!SoftBums Order Fulfillment SoftBums supported this idea ·
An error occurred while saving the commentSoftBums Order Fulfillment SoftBums commented
In 3dcart, if orders are paid using a "capture payment when shipped" method, they are marked as "unpaid" in the cart. Then ShipStation doesn't download them. Subsequently my shipping department doesn't get them shipped on time and customers are unhappy. This is highly disruptive, and other competing products already do this. Please download unpaid orders!!!!