Tim Jenkins GoToTags

My feedback

  1. 430 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    ShipStation’s new layout (formerly called V3) does currently show when both labels and packing slips have been printed through ShipStation (either via ShipStation Connect or downloaded from the Print pop-up… if you use the browser print option, we cannot track the print status). You can see the print status in the Shipments tab by showing the Label Printed and Packing Slip Printed columns, or by opening the Shipment Details screen.

    We will consider the feedback around auto-printing packing slips when orders import, but there are a number of challenges around this approach that need to be overcome (for example, how to handle when the printer workstation is asleep or there is a hardware issue and printing is unsuccessful – ShipStation doesn’t have a way to receive that kind of feedback from the printer and it would not be desirable to show a packing slip as printed when it actually hasn’t…

    Tim Jenkins GoToTags supported this idea  · 
  2. 77 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hello,

    Thank you for submitting this request and helping us to improve ShipStation! We need to determine if this is possible through the carrier API. We do not actually generate any of the Commercial Invoices or Customs Forms. We send the shipment information to the carrier, then they generate the form in realtime and send it back to ShipStation so you can easily manage/print it. We will let you know once we have an update.

    Thanks again for your request,
    ShipStation

    An error occurred while saving the comment
    Tim Jenkins GoToTags commented  · 

    If this does not yet exist, it should be implemented as soon as possible. Commercial Invoices are a critical document that we rely upon. Thanks!

    Tim Jenkins GoToTags supported this idea  · 

Feedback and Knowledge Base