135 votes39 comments · Product Feedback & Fresh Ideas » Returns Management · Flag idea as inappropriate… · Admin →
Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?
8 votes5 comments · Product Feedback & Fresh Ideas » Customers & Email Communication · Flag idea as inappropriate… · Admin →
Hi @Eric, thanks for posting this! We’ll keep this in mind when improving our email templates and the On Hold function. For now, we’d like to see what other shippers think about this.
Please be sure to add your examples if you’re interested!