Sergei Tolmachev DreamWallDecor

← Customer Feedback for ShipStation

My feedback

  1. Option to view weight in pounds on reports instead of only ounces.

    18 votes
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    3 comments  ·  Product Feedback & Fresh Ideas » Insights & Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Sergei Tolmachev DreamWallDecor supported this idea  · 

  2. search order by phone

    36 votes
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    15 comments  ·  Product Feedback & Fresh Ideas » Order Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hi @everyone!

    Thanks for your continued support of this feature idea. With your feedback and input we definitely understand how searching by phone numbers is something valuable to many users. We are still reviewing this feature and are looking into ways to implement it. As we get closer to a decision, we’ll continue to keep you all posted.

    Sergei Tolmachev DreamWallDecor supported this idea  · 
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    Sergei Tolmachev DreamWallDecor commented  · 

    Hi, thanks for looking into this issue.
    We are receiving several calls every day from customers wanting to know order status, make a change etc.
    We don't have live support and reply to voice mail messages so in most cases all I have is a phone number.
    Ability to find the order by phone number before getting back to the customer would be very useful and seems to be an easy to implement feature.

    Sergei Tolmachev DreamWallDecor shared this idea  · 

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