Peter White Abstract Ocean

← Customer Feedback for ShipStation

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  1. Add UPS Simple Rate

    205 votes
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    70 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Flag idea as inappropriate…  ·  Admin →
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    Peter White Abstract Ocean commented  · 

    That makes sense. We now have 3 UPS accounts, one for domestic, one for domestic Simple Rate, and one for international. It's a massive pain, whenever I'm creating rules on the Shopify side, I have to do everything 3x over. We have a great rep, but that changes last year, the current rep missed our renewal, so we got to pay rack-rate for 3 months (still waiting on that refund), and the only quick-fix was to spin up another account.

    If Shipstation could compare the rates and pick the cheapest, having 3 accounts might not be so bad, but that's not an option, so I've created rules for the typical scenarios, but the edge cases all need human intervention.

    Peter White Abstract Ocean supported this idea  · 
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    Peter White Abstract Ocean commented  · 

    I've somehow used up all my votes, but UPS seem to be pushing this option now, we're about to switch over to it. Please add the package types.

  2. edit order shopify

    62 votes
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    8 comments  ·  Product Feedback & Fresh Ideas » Selling Channels, Carriers & Other Connections  ·  Flag idea as inappropriate…  ·  Admin →
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    Peter White Abstract Ocean commented  · 

    Apparently I've used all my votes, but agreed, we had this option under BigCommerce, but need it for Shopify.

  3. Setting rules for customer-initiated returns

    1 vote
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    0 comments  ·  Product Feedback & Fresh Ideas » Returns Management  ·  Flag idea as inappropriate…  ·  Admin →
    Peter White Abstract Ocean shared this idea  · 

  4. Making International Shipping more efficient

    5 votes
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    1 comment  ·  Product Feedback & Fresh Ideas » Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
    Peter White Abstract Ocean shared this idea  · 

  5. Have the tracking link on the Shipments tab link to the Branded Tracking

    51 votes
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    7 comments  ·  Product Feedback & Fresh Ideas » Branded Tracking Page  ·  Flag idea as inappropriate…  ·  Admin →
    Peter White Abstract Ocean supported this idea  · 
    Peter White Abstract Ocean shared this idea  · 

  6. Provide WYSIWYG Editing for Packing Slips

    65 votes
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    26 comments  ·  Product Feedback & Fresh Ideas » Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  AdminShipStation (Product Owner, ShipStation) responded

    Hi, everyone! We’re still interested in seeing more users add their support for this idea, whether through votes or comments, so please keep them coming!

    In the meantime, here are example codes for our packing slips that may point you in the right direction: https://help.shipstation.com/hc/en-us/articles/206639907

    Please reach out to us through chat or at support@shipstation.com if you’d like some more explanation on the examples.

    Peter White Abstract Ocean shared this idea  · 

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