Larry Sainte-Marie Pic The Gift LLC
My feedback
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147 votes50 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Thanks for your feedback! We’d like hear other scenarios from other users so we can revisit this idea. What specific workflow requires shipping unpaid orders? What is the most frustrating thing about having to ensure orders are paid for before you ship them (or mark them as paid)? We look forward to hearing more from you!
An error occurred while saving the comment Larry Sainte-Marie Pic The Gift LLC
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73 votes22 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Our product team is currently looking at ways to expand and improve how user permissions work in ShipStation. We will take the suggestions in this idea thread into consideration as we plan the roadmap around account and user permissions.
An error occurred while saving the comment Larry Sainte-Marie Pic The Gift LLC
commented
We dropship for our clients. I would like to give a client a way to log in and only see shipments, tracking numbers assigned to the client. No dashboard, no order management, no reports on shipping costs, no tabs, no menus, nothing but the shipment table, filtered on "assigned to"
currently not possible - too much other data is accessible ( try giving a user access to "reporting" and check the "only see orders assigned to user" ....that gives full access to all order data ! )reason: my clients need to extract tracking number from the shipment email they receive, then enter that into their own platforms/Etsy/Amazon...etc. that is tedious for them, would be better to give them a csv of their orders and tracking numbers on a self serve basis. ( i know i can make a filtered report, but i don't have the time to do this every day )
Larry Sainte-Marie Pic The Gift LLC
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188 votes74 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Hi, everyone! Thanks for showing your support here! Can you tell us more about what you would use this feature for?
From the previous comments it looks like some users are looking to use this for exchanges or more accurate accounting. Do you all agree?
What do you think about our re-ship feature? Every time you re-ship an order, we will show you all the tracking numbers related to that order and its status. You’re able to change the order details for each label you re-ship.
More info on re-ship (not to be confused with re-print): https://help.shipstation.com/hc/en-us/articles/206638607
Please let us hear your comments in the forum and add your ideas with other users so we can get the full picture!
An error occurred while saving the comment Larry Sainte-Marie Pic The Gift LLC
commented
agree with all others - re-ship is not as good as duplicate order, with all external notifications turned off.
would be nice if we could set in config a suffix put on to the order number. like "_dupe"Larry Sainte-Marie Pic The Gift LLC
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159 votes40 comments · Product Feedback & Fresh Ideas » Printing & Documents · Flag idea as inappropriate… · Admin →Larry Sainte-Marie Pic The Gift LLC
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Still under review after all these years?
Shipstation - understand that in 2018 your product is a part of many workflows and other systems. In my case my orders flow from SS to Finale inventory, and on to Quickbooks.
Being unable to handle normal wholesale terms, Shipstation forces us to change reality, then we need to change it back. I have to mark things paid in Shipstation, then I unpay them automatically elsewhere because Shipstation refuses to believe that unpaid items are shipped in the normal course of business.
Sounds like you made a huge design error early on in the development of the SS framework and have realized there is a large cost to fix it, so instead of that , you want your users to distort the reality of an order and force them to make downstream adjustments.
ugg...this is the kind of error a competitor can pick up on and make it a reason to switch shipping platforms.