Brent Synyshyn Sundog Distributing (USA) Inc.

My feedback

  1. 23 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    An error occurred while saving the comment
    Brent Synyshyn Sundog Distributing (USA) Inc. commented  · 

    This is a badly needed feature. A lot of companies won't receive a package if the PO isn't on it. Right now we have to use a custom field for it but it would be better if this field was included separately.

  2. 33 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Brent Synyshyn Sundog Distributing (USA) Inc. shared this idea  · 
  3. 54 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hey @Daniel, thank you for adding your idea! Are you only interested in the shipping cost report or are you looking to generate several weekly/monthly reports? Would this just be for you or for other eyes as well?

    Brent Synyshyn Sundog Distributing (USA) Inc. supported this idea  · 
  4. 2 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Brent Synyshyn Sundog Distributing (USA) Inc. shared this idea  · 
  5. 18 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hey @YFinder! Thank you for taking the time to post your idea. We’ll keep your idea in mind when updating our printing workflow, but for now we’d like to hear what users have to say about customs forms.

    In the meantime, there are two ways you can print these forms without leaving the Orders page:
    1. If you are shipping from the Order Details window, there is a paper icon next to the tracking number you can click to print.

    2, If you’re using batches and the Label Batch Status window pops up, you can access “Other Forms” by selecting the “Other Documents” menu located under "Packing Slips.

    Lastly, we are able to send this data electronically to UPS and FedEx, read this for more info: https://help.shipstation.com/hc/en-us/articles/206640437

    Brent Synyshyn Sundog Distributing (USA) Inc. supported this idea  · 
  6. 25 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi guys! Thanks for your continued support of this idea. While there is not a way to manually create a new customer record, you can create a manual order and as long as it has a unique email address, this will create a new product record for this customer. This manual order can then be cancelled, merged, or even have its manual store deactivated, and regardless of these order-level actions, the customer record will still remain!

    Brent Synyshyn Sundog Distributing (USA) Inc. supported this idea  · 
  7. 140 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Brent Synyshyn Sundog Distributing (USA) Inc. supported this idea  · 
  8. 128 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    Brent Synyshyn Sundog Distributing (USA) Inc. supported this idea  · 
  9. 206 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.

    For now, as an alternate workflow suggestion, you could be marking these orders as shipped. You would want to set the carrier to “Other”, and then use the tracking field for your “Pickup” or “Pallet Delivery” custom message.
    Here’s an article to go over marking orders as shipped in case its needed: https://help.shipstation.com/hc/en-us/articles/206640507

    Brent Synyshyn Sundog Distributing (USA) Inc. supported this idea  · 
  10. 5 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Brent Synyshyn Sundog Distributing (USA) Inc. shared this idea  · 

Feedback and Knowledge Base