ncarter

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  1. 17 votes
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    ncarter commented  · 

    When an order triggers a fraud alert through our payment gateway BigCommerce will mark the order with a status of "Manual Verification Required". However, an order with this status is still pulled into Shipstation with nothing to indicate that payment has yet been received, allowing the order to be shipped.

    We would love to have Shipstation pull in custom statuses from BigCommerce.

    ncarter supported this idea  · 
  2. 47 votes
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    ncarter commented  · 

    It would be great to have some reporting. Like the others have said we'd like to see the report contain
    -when a return label is picked up by the carrier
    -where a return label is coming from (location/customer)
    -when it is delivered

    etc...

    ncarter supported this idea  · 

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