Matt Altschul Catalyst Medium Four, Inc

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  1. 285 votes
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    Hi! We’re still looking into the ability to add support for Amazon custom orders. We are still looking into how to effectively import Amazon Custom orders and extract their unique Amazon Custom data from the feed to properly populate into the order detail. As we get updates on this feature, we will keep you posted.

    Matt Altschul Catalyst Medium Four, Inc commented  · 

    +1 for this feature. We'd also definitely like to be able to more easily access Amazon order customization data.

    Matt Altschul Catalyst Medium Four, Inc supported this idea  · 
  2. 156 votes
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    Hi, everyone! Thanks for showing your support here! Can you tell us more about what you would use this feature for?

    From the previous comments it looks like some users are looking to use this for exchanges or more accurate accounting. Do you all agree?

    What do you think about our re-ship feature? Every time you re-ship an order, we will show you all the tracking numbers related to that order and its status. You’re able to change the order details for each label you re-ship.

    More info on re-ship (not to be confused with re-print): https://help.shipstation.com/hc/en-us/articles/206638607

    Please let us hear your comments in the forum and add your ideas with other users so we can get the full picture!

    Matt Altschul Catalyst Medium Four, Inc commented  · 

    I want to reship to the same address, but change the products on the order, the weight of the shipment, and change the order number or add a +1 on the order. On my previous program it was called "clone order". It simply copies the whole order and you can fully edit it. Saves a lot of time.

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