Maaike McClelland Queen of Cases
My feedback
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53 votes10 comments · Product Feedback & Fresh Ideas » Insights & Reports · Flag idea as inappropriate… · Admin →
Thanks for voting, everyone! We’d like to hear more about this idea before making a decision. On our last update, we proposed the Insights heat map located under Insights > Customer Overview. Can you tell us if the heat map has (or has not!) met your needs, and how you’d use the proposed report?
Please feel free to add any other information and be sure to comment here in the forum for all to see.
Maaike McClelland Queen of Cases
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309 votesplanned · 115 comments · Product Feedback & Fresh Ideas » International Shipping · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment An error occurred while saving the comment Maaike McClelland Queen of Cases
commented
Any update on this? Sorely needed!
Maaike McClelland Queen of Cases
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1 vote6 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Hi @Erica!
Thanks for bringing this up! What goal are you looking to accomplish with this export? There may be another report that can help.
If you go to the Insights page and click on reports, you can run the “Shipped Items” report that will give you things like order number, SKU, and tracking number, too.
Please let us know here if this other report works for you by commenting here in the forum so we can open discussion with other users. Thanks!
An error occurred while saving the comment Maaike McClelland Queen of Cases
commented
For me, I would like to use a branded Tracking Page for my customers to see the status of their shipments. I cannot use ShipStation's own page, since I mark my items as shipped manually and don't purchase labels through SS.
I therefore want to use AfterShip for this. But, again because I mark my items as shipped manually, they cannot import the orders and tracking numbers from SS. The only way to import them is via CSV. So, I would like to be able to do an Export Orders for any orders I have marked as shipped that day, to import them into Aftership.
Your suggestion of using the Reports for this will not work for this. Of course, this whole issue could be avoided if you updated your API to let Aftership import manually shipped orders too. -.-
Maaike McClelland Queen of Cases
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246 votes62 comments · Product Feedback & Fresh Ideas » Order Management · Flag idea as inappropriate… · Admin →
Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features.
For now, as an alternate workflow suggestion, you could be marking these orders as shipped. You would want to set the carrier to “Other”, and then use the tracking field for your “Pickup” or “Pallet Delivery” custom message.
Here’s an article to go over marking orders as shipped in case its needed: https://help.shipstation.com/hc/en-us/articles/206640507Maaike McClelland Queen of Cases
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40 votes14 comments · Product Feedback & Fresh Ideas » Branded Tracking Page · Flag idea as inappropriate… · Admin →Maaike McClelland Queen of Cases
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137 votes64 comments · Product Feedback & Fresh Ideas » Customers & Email Communication · Flag idea as inappropriate… · Admin →
Hey @Everyone,
Thank you for your feedback, we are actively reviewing this feature and appreciate all of your comment and votes.
The product team will review your request and you’ll hear from us once we have made a decision.
Please continue to share your ideas and additional information about how you’d use this “bulk email” feature by posting here in the forum.
An error occurred while saving the comment Maaike McClelland Queen of Cases
commented
Yes! I would totally love and use this! It wouldn't even need to be bulk for me - even if I could do it on an order-by-order basis, click Send an Email... and then select one of my templates from the list, much the way you can in Automation Rules. Would be super handy and save a ton of time!
This has been dragging on for years now. Any update, SS?
It shouldn't be that hard to let us pick 1 main currency for our SS account, which will be the currency we see all reports in, and then set a different currency for each shop.
Or better yet, automatically assign the right currency to each order that comes, as that info is included in pretty much all orders you get from all market places. Pretty please?!